Terms of Use

These Terms and Conditions describe the rules that apply when you use 123Spins. They explain our relationship with users, what we expect from account holders and how we operate core services such as deposits, withdrawals and promotions. Please read these terms carefully before registering or placing any wagers. By using the site you agree to follow the terms set out below and any additional rules that apply to specific offers or features.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Use a unique password and do not share login details. Notify us immediately if you suspect unauthorised access or any security breach. We may suspend or close accounts where we reasonably suspect fraud, abuse, or a breach of these terms. We may also require verification documents before allowing play or processing withdrawals.

Eligibility requirements

To open and operate an account you must meet all legal requirements applicable to your place of residence. You must not open an account if local law prohibits your participation. We may restrict access to users from certain countries; examples of restricted countries include Albania, Belgium, Bulgaria, Croatia, Denmark, Estonia, France, Hungary, Israel, Italy, Latvia, Malaysia, Romania, Russia, Serbia, Spain and the USA. We reserve the right to refuse registration or close an account if eligibility cannot be verified.

Acceptable platform use

Use the platform only for lawful, personal play. Prohibited conduct includes collusion, using bots or unauthorised software, manipulating games, submitting dishonest documentation and attempting chargeback abuse. Harassment of staff or other users is not permitted. Repeated breaches may lead to account restrictions, forfeiture of bonuses and closure.

General bonus and promotion rules

Active promotions carry their own terms. Wagering requirements, game weightings, time limits and bet caps can apply and are detailed in each offer. Wagering requirements vary by promotion - for example, a 65x requirement has been reported for a specific free-spin prize. We reserve the right to refuse or reclaim bonuses where misuse is suspected. Always read the specific promotion terms before opting in.

Deposits and withdrawals

We accept a range of approved payment methods including cards, e-wallets, prepaid services and bank transfers. Minimum deposit and withdrawal amounts are set on the cashier; a commonly applied floor is $10. Withdrawals are subject to verification checks and processing times that vary by method. Pending periods and additional review may apply before funds are released. Fees may apply for certain payment methods; check the cashier for current limits and charges.

Dispute resolution

If you have a complaint contact our support team first so we can try to resolve the issue quickly. If the matter remains unresolved you may request escalation and provide any supporting documentation. If necessary, parties may consider independent mediation or legal options. We aim to handle disputes fairly and promptly.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be communicated via the site or to your registered contact method where reasonably possible. Continued use of your account after changes have been posted constitutes acceptance of the updated terms. Check this page regularly for the most current terms.