Privacy Policy

This Privacy Policy explains how 123Spins collects, uses, stores and protects your personal information when you register, play, deposit, withdraw or otherwise interact with our online casino services. We take privacy seriously and aim to be clear about what data we collect, why we need it, and how you can manage your information.

Types of data we collect

Personal data

When you create an account or verify your identity we may collect name, date of birth, address, email, telephone number and government-issued ID documents. We collect this information to confirm age and identity, to process deposits and withdrawals, and to meet legal and regulatory obligations when necessary.

Technical data

We gather technical information such as IP address, device type, browser, operating system, and connection details. We also log device identifiers, session data and other diagnostic information to help keep the service secure and running smoothly.

Transactional and activity data

We record account activity, game history, bet and win records, payment and withdrawal transactions, and communications with our support team. This data helps us manage your account, resolve disputes and detect suspicious activity.

How we use your information

Your information is used to operate your account, process payments, verify identity, provide customer support and investigate fraud. We use activity and transactional data to enforce fair play rules, to detect and prevent abuse, and to fulfil any legal obligations. With your consent we may also use contact details to send service messages and marketing offers - you can manage marketing preferences in your account.

Data protection practices

We apply administrative, technical and physical safeguards to protect personal information from unauthorized access, disclosure or loss. Access to personal data is restricted to authorised personnel who need it to perform their duties. We maintain procedures for secure storage and handling of documents and electronic records.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, analyse site usage and improve functionality. Third-party cookies may be used for analytics and advertising. You can manage or disable cookies in your browser settings, though that may affect how parts of the site function.

User rights

You have the right to access and review the personal information we hold about you, request corrections, object to certain processing, and request deletion where applicable. You can also withdraw consent to marketing communications at any time. To exercise these rights, please use the account settings or contact our support team through the site.

Access, correction and deletion of data

To request access, correction or deletion we may need to verify your identity before we comply with the request. Submit your request via the support channel in your account and we will handle it in a timely manner. Some information may be retained where required for legal, regulatory or operational reasons.

Information sharing and third parties

We share personal information with third-party service providers who perform services on our behalf - for example payment processors, identity verification, fraud prevention and analytics. We may also disclose information when required by law or to protect our rights. Aggregated or anonymized data may be shared for analysis or reporting without identifying individual users.

Privacy policy updates

We may update this Privacy Policy from time to time. Any changes will be posted on the site and will take effect when published. We encourage you to review this page periodically to stay informed about how we handle your information.